"Feedback is a gift."
Whatever you aim with the survey, the insight given by your employees is the most powerful gift for your organization. It helps you to make better decisions and create a better workplace. Seeing your weak areas can help you to improve retention. It gives you deep insight about;
How your employees rate your company, your culture, work environment, and even your management.
Surveys should be conducted regularly. Asking regular feedback shows that you care about their opinion regarding how they perceive your organization.
The Most Common Types:
Employee Opinion & Satisfaction Surveys (Climate Surveys)
These surveys measure employee views, attitudes, and perceptions of your organization.
Employee Engagement Surveys
Engagement surveys measure employees' commitment, motivation, and sense of purpose in their work and company.
360-Degree surveys give very valuable feedback about your employees. It evaluates employees based on feedback from every level including supervisors, peers, and subordinates. This type of feedback is focused on employee assessment from multiple perspectives.
Most of the companies think they provide excellent services for their customers while only a small part of their customers agree with them. Measuring your customers' satisfaction is vital for long term success. Do not forget, the customer is the king.
Internal Customer Surveys
We serve our customers as organizations. But we also serve internally within the company to other departments as a part of the organization. It is important to ask and find out what is going well and what is not, between the departments to improve your company's success. Finding and solving issues within the company will help you to create a more healthy workplace for everyone.
Contact us and let us help you to get the right insights with the right questions either from your customers or employees.