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May 3, 20202 min read
Work wisely not hard, with these time management techniques
There are several “Time Management” methods in the literature and explain in my lectures in deep. Today I want to share with you the...
Apr 6, 20202 min read
THANKS TO CORONA, NOW WE KNOW IT'S NOT THE ONLY WAY WE DO
Leadership is always the most critical skill for an organization. Change management as a leadership skill either. Usually, we show...
Mar 17, 20201 min read
Now we offer "Online Live Training"
Our new online training service gives you opportunity to develop your employees from home and without any borders.
Jan 6, 20191 min read
Quantum Customer and Experience Design
For Turkish version, please click here. During my speeches about omnichannel marketing, I used to mention the importance of giving the...
Jun 5, 20182 min read
"Nereden Çıktı Bu Müşteri Deneyimi" ve "Marka & Deneyim İlişkisi"
Biz ne zaman deneyim konuşmaya başladık. Premium segmentte on yıllardır konuştuğumuz ve dünyaca ünlü markaların uyguladığı yaklaşım,...
Mar 17, 20184 min read
Markaların Premium Servis Tasarımıyla Sınavı
Bugün çok uzun süredir yazmak istediğim bir konuda, kendi yaşadığım bir kaç kötü deneyimi isim vermeden paylaşmak istiyorum. Premium ürün...
Oct 24, 20171 min read
The First Private Banking Customer Experience Programme is live!
We have started to offer the first private banking customer experience programme to attract super-affluent customers for financial...
Apr 20, 20172 min read
Blind Man's Buff: Prejudice In Sales
Prejudge is like an invisible wall surrounds us in many ways. There is a question I often ask in my seminars and training: “Who sees...
Jul 29, 20162 min read
4 Major Points to Manage Volatile / Emerging Markets
In today's world, prediction of market environment is getting harder and harder. As a result, this brings unpredictable market situation...
Jul 3, 20163 min read
Change in Automotive Customer Behavior and Importance of Dealer Experience
Cars became one of the basic needs of humanity since recent century. Cars changed, consumers changed but our dealer experience hasn't...
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