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    Work wisely not hard, with these time management techniques
    • May 3, 2020
    • 2 min

    Work wisely not hard, with these time management techniques

    There are several “Time Management” methods in the literature and explain in my lectures in deep. Today I want to share with you the foun...
    THANKS TO CORONA, NOW WE KNOW IT'S NOT THE ONLY WAY WE DO
    • Apr 6, 2020
    • 2 min

    THANKS TO CORONA, NOW WE KNOW IT'S NOT THE ONLY WAY WE DO

    Leadership is always the most critical skill for an organization. Change management as a leadership skill either. Usually, we show resist...
    Now we offer "Online Live Training"
    • Mar 17, 2020
    • 1 min

    Now we offer "Online Live Training"

    Our new online training service gives you opportunity to develop your employees from home and without any borders.
    Quantum Customer and Experience Design
    • Jan 5, 2019
    • 1 min

    Quantum Customer and Experience Design

    For Turkish version, please click here. During my speeches about omnichannel marketing, I used to mention the importance of giving the sa...
    "Nereden Çıktı Bu Müşteri Deneyimi" ve "Marka & Deneyim İlişkisi"
    • Jun 5, 2018
    • 2 min

    "Nereden Çıktı Bu Müşteri Deneyimi" ve "Marka & Deneyim İlişkisi"

    Biz ne zaman deneyim konuşmaya başladık. Premium segmentte on yıllardır konuştuğumuz ve dünyaca ünlü markaların uyguladığı yaklaşım, özel...
    Markaların Premium Servis Tasarımıyla Sınavı
    • Mar 17, 2018
    • 4 min

    Markaların Premium Servis Tasarımıyla Sınavı

    Bugün çok uzun süredir yazmak istediğim bir konuda, kendi yaşadığım bir kaç kötü deneyimi isim vermeden paylaşmak istiyorum. Premium ürün...
    The First Private Banking Customer Experience Programme is live!
    • Oct 24, 2017
    • 1 min

    The First Private Banking Customer Experience Programme is live!

    We have started to offer the first private banking customer experience programme to attract super-affluent customers for financial instit...
    Blind Man's Buff: Prejudice In Sales
    • Apr 20, 2017
    • 2 min

    Blind Man's Buff: Prejudice In Sales

    Prejudge is like an invisible wall surrounds us in many ways. There is a question I often ask in my seminars and training: “Who sees hims...
    4 Major Points to Manage Volatile / Emerging Markets
    • Jul 28, 2016
    • 2 min

    4 Major Points to Manage Volatile / Emerging Markets

    In today's world, prediction of market environment is getting harder and harder. As a result, this brings unpredictable market situation ...
    Change in Automotive Customer Behavior and Importance of  Dealer Experience
    • Jul 2, 2016
    • 3 min

    Change in Automotive Customer Behavior and Importance of Dealer Experience

    Cars became one of the basic needs of humanity since recent century. Cars changed, consumers changed but our dealer experience hasn't bee...
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