Why Should You Work with a Brand Consultant
Let’s start with the basics. What is a brand, and misconceptions about branding? We have to be clear about what a brand is. Because there...
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- Jan 5, 2019
- 1 min
Quantum Customer and Experience Design
For Turkish version, please click here. During my speeches about omnichannel marketing, I used to mention the importance of giving the...
- Jun 5, 2018
- 2 min
"Nereden Çıktı Bu Müşteri Deneyimi" ve "Marka & Deneyim İlişkisi"
Biz ne zaman deneyim konuşmaya başladık. Premium segmentte on yıllardır konuştuğumuz ve dünyaca ünlü markaların uyguladığı yaklaşım,...
- Mar 17, 2018
- 4 min
Markaların Premium Servis Tasarımıyla Sınavı
Bugün çok uzun süredir yazmak istediğim bir konuda, kendi yaşadığım bir kaç kötü deneyimi isim vermeden paylaşmak istiyorum. Premium ürün...
- Oct 24, 2017
- 1 min
The First Private Banking Customer Experience Programme is live!
We have started to offer the first private banking customer experience programme to attract super-affluent customers for financial...
- Aug 19, 2017
- 1 min
Dijital Çağda Bayi Deneyimi ve Önemi
Müşteriler artık nasıl satınalma yapıyor? Dijital ve bayide hangi süreçleri gerçekleştiriyor? eXperientia Consulting 2 Dakika...
- Apr 20, 2017
- 2 min
Blind Man's Buff: Prejudice In Sales
Prejudge is like an invisible wall surrounds us in many ways. There is a question I often ask in my seminars and training: “Who sees...
- Aug 11, 2016
- 2 min
5 Things to Create Luxury E-commerce Experience for Retailers and Brands
Luxury is known as a late comer to digital world. But today, nobody even discusses the necessity of digital touch points. One of the...
- Aug 9, 2016
- 1 min
Our Premium Automotive Sales Development Program is Live!
Our special training programme that designed for Automotive Industry is ready. To close the gap in your premium showroom experience with...
- Jul 2, 2016
- 3 min
Change in Automotive Customer Behavior and Importance of Dealer Experience
Cars became one of the basic needs of humanity since recent century. Cars changed, consumers changed but our dealer experience hasn't...
- May 28, 2016
- 2 min
Forget web stores! Virtual Reality Shopping (VRS) rewrites consumer experience!
Since 2015, we started to talk about VR technologies very often and it was expected to be a part of our daily life this year. Here you...
- Apr 28, 2016
- 2 min
Why Sales Consultant is so Critical in Luxury Business
When we talk about premium product lines, we rather talk about emotions and experience rather than the product itself. Because in luxury,...